Author Archive

Healthcare Consumer Segmentation: Industry Best Practices

Consumer segmentation is standard practice in industries like banking and retail, with the output...

Consumer-Centric Healthcare Starts with Patient Segmentation

Patient segmentation is a critical element in understanding how to attract new patients to your h...

8 Consumer-Focused Healthcare Services

The healthcare industry is evolving from a relatively static connection of care to one that embra...

4 Industry Shifts that Promote Consumer Healthcare

Healthcare savvy individuals are beginning to look more like consumers than just patients. Patien...

Part 1: Retail Clinics Role in Consumer Centric Healthcare

Background The first retail health clinic opened in Minnesota in 2001 after a father, and future ...

Is Your Healthcare Organization On These 4 Screens?

In 2015, the healthcare industry spent just under $10 billion in advertisement. With numbers like...

3 Steps Towards Consumer-Centric Healthcare

The healthcare landscape is quickly changing to a consumer-centric business model. Providers need...

The Power of an Online Review for the Healthcare Consumer

Hospitals have begun to realize, that to remain competitive in a rapidly shifting healthcare envi...

Walmart is Adopting a Consumer-Healthcare Strategy for Its Employees

Walmart has had variable success when it comes to entering the healthcare market. It under-perfor...

The Future of Patient Financial Experience

Strategizing the patient financial experience is a top priority for hospitals and healt...