A quick-reference guide for oncology practices to identify cancer patients at risk of financial t...
As consumer-centric healthcare continues to evolve and patients look to convenience and cost as a...
This is the second post in a series of blogs on the growing importance of retail clinics and urge...
Most of us are members of at least one loyalty program. My Starbucks app, my credit card rewards,...
Every year, senior hospital executives go through the process of determining what your system wil...
Developing a telehealth program at your organization can be costly, time consuming and challengin...
Looking at patient’s as ‘consumers’ is a new concept for hospitals, and many ar...
The healthcare industry has a lot to learn from other consumer centric industries such as retail ...
Consumer segmentation is standard practice in industries like banking and retail, with the output...
Patient segmentation is a critical element in understanding how to attract new patients to your h...
